Ms. Ross showed up for lunch on Thursday (Jan. 3), and asked to be seated while she waited for one of her daughters to arrive. The hostess refused siting the venue’s strict policy of not seating incomplete parties unless they have a reservation.
Ross reportedly ignored the hostess and seated herself. The manager then told Ms. Ross that she would not be served if she remained. Ms. Ross then left.
Owner Gigi Leon explained the incident to the New York Post saying, “I’m sorry that Miss Ross had a problem with that and she feels that the rules didn’t apply to her.
“Our policy is that we don’t sit incomplete parties. If people jump the line, our policy is we don’t serve them, and she was told that. We treat everyone the same whether you’re famous or not. We love having her as a customer. We’d be happy to have her back”. Do you think Ms. Ross should go back?